Awards & Recognition
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eAbgari and West Bengal State Beverages Corporation Receives National Award For e-Governance in 2017-18
eAbgari project of West Bengal State Excise Department wins CSI-Nihilent e-Governance Award in 2015
West Bengal State Excise Department receives National level Award for Best e-Governance initiative in the Country in 2014

Feedback and stakeholder statements: -
H.K Dwivedi, IAS
Principal Secretary to the Government of West Bengal
Finance & Excise Directorate
"What we have introduced is e-Abgari, all the processes now of the Excise Directorate are online, starting from a licensee applying for a license, renewal of licenses, import permits, export permits, internal work flow mechanism for grant of permits, and right from the production till the last retail stage, all the processes have now been made on a web enabled online process. This has given us a host of data that has enabled the Excise Directorate to go in for better monitoring activities as well as this has also made the ease to business as far as licensees are concerned. This computerised programme resulting in e-Abgari has really made their life easier, has also resulted in better efficiency of the administration.”
Sri Sekhar Sharma
Deputy General Manager, Pharmacy Operations
Apollo Gleneagles Hospital – E.M Bypass, Kolkata
“Now we are thankful to the West Bengal Government – Excise Directorate, many of the times we are in stock out position, but, after getting this e-Governance process started by our West Bengal Excise Directorate we never face any problem in procurement of narcotic medications. Now I think, previously it was taking around 15 days completing all the processes, now it is 24 hours to 48 hours, we are getting the medications, and we are really thankful to everybody involved in this total journey to make this process easier for us. Thank you so much.”
Sri Nishu Nigam
Director, Transway Exim Pvt. Ltd. [Foreign Liquor Manufacturing and Wholesale business]
"Now, thanks to the website that has been put up by the Excise Directorate, the Excise Pass can be drawn from the website itself, and the entire time taken to draw an excise pass has been drastically reduced. And we are getting the service of the department more or less 24 x 7. 24 hours – 7 days a week, we can access the site and we can have most of our work done on the website, because the internet is open all the time. So, overall we as businessmen are very happy, we are very satisfied with this Excise Directorate site which is very very beneficial to us. We are very thankful to the Government for activating this.”
Binod Kumar, I.A.S.
Secretary to the Government of West Bengal, Department of Health
[erstwhile Commissioner, Commercial Taxes, GoWB]
“eAbgari is a classic example of how I.C.T based Government Process Re-engineering can facilitate easier and more effective co-ordination between Government Departments. We no longer work in silos. Data sharing mechanisms built into eAbgari has not only helped the Excise Directorate but also the Directorate of Commercial Taxes to plug revenue leakages and ensure greater tax compliance.”
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